Privacy Policy for Elite Asian Matchmaker

Privacy Policy for Elite Asian Matchmaker

Last Updated: 29 July 2026

Elite Asian Matchmaker (“Elite Asian Matchmaker,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit EliteAsianMatchmaker.com (the “Website”), submit an inquiry, schedule a consultation, create a profile, communicate with us, or use our matchmaking, coaching, consultation, or related services.

By accessing the Website or providing personal information to us, you acknowledge that you have reviewed this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We may collect information that you voluntarily provide when you:

  • Submit an inquiry, application, or contact form;
  • Schedule a consultation or appointment;
  • Create or update a matchmaking profile;
  • Purchase or register for a service;
  • Participate in an interview or consultation;
  • Communicate with us by telephone, email, text message, messaging platform, or social media;
  • Submit feedback, testimonials, photographs, videos, or other content; or
  • Otherwise interact with our team.

The information collected may include:

  • Full name;
  • Email address;
  • Telephone number;
  • Mailing address;
  • Date of birth or age;
  • Gender and gender preferences;
  • Location and preferred geographic area;
  • Relationship or marital status;
  • Occupation, education, lifestyle, and interests;
  • Cultural, religious, ethnic, and family background;
  • Relationship history and matchmaking preferences;
  • Photographs, videos, profile descriptions, and biographical information;
  • Appointment and consultation information;
  • Communications with our team;
  • Payment and transaction information; and
  • Any other information you choose to provide.

B. Sensitive Personal Information

Because of the personal nature of matchmaking services, you may choose to provide information that could be considered sensitive, including information concerning your ethnicity, cultural background, religion, relationship history, sexual orientation, health-related preferences, or other personal characteristics.

We collect and use this information only when it is reasonably necessary to evaluate your application, understand your preferences, provide matchmaking services, communicate with you, protect our clients, or comply with legal obligations.

Please do not provide information that is not necessary for the services you are requesting.

C. Information Collected Automatically

When you access the Website, certain information may be collected automatically, including:

  • Internet Protocol address;
  • Browser type and version;
  • Device type and operating system;
  • General geographic location;
  • Referring website or advertising source;
  • Pages visited and actions taken;
  • Date, time, and duration of visits;
  • Form interactions and appointment activity;
  • Cookie identifiers and similar technical information; and
  • Website performance and diagnostic data.

This information helps us maintain security, understand how visitors use the Website, evaluate marketing performance, and improve our services.

D. Information From Third Parties

We may receive information from third parties, such as:

  • Referral partners;
  • Social media platforms;
  • Advertising and analytics providers;
  • Scheduling and calendar platforms;
  • Customer relationship management providers;
  • Payment processors;
  • Communication providers;
  • Publicly available sources; and
  • Other individuals who refer or introduce you to our services.

We may combine this information with information you provide directly to us.

2. How We Use Your Information

We may use personal information to:

  • Review inquiries and matchmaking applications;
  • Determine whether our services may be appropriate for you;
  • Provide matchmaking, coaching, consultation, and related services;
  • Develop and maintain your matchmaking profile;
  • Identify and evaluate potential introductions;
  • Schedule and manage consultations and appointments;
  • Verify information provided to us;
  • Communicate about your inquiry, profile, appointments, or services;
  • Process payments and maintain transaction records;
  • Provide customer support;
  • Send administrative, security, or service-related notices;
  • Send marketing communications when you have consented to receive them;
  • Maintain records of communication preferences and consent;
  • Personalize and improve the Website and our services;
  • Measure advertising and marketing performance;
  • Detect fraud, abuse, security incidents, or unlawful activity;
  • Enforce our agreements and policies;
  • Protect the privacy, rights, safety, and property of our clients and business;
  • Comply with applicable legal, tax, regulatory, and recordkeeping obligations; and
  • Carry out another purpose disclosed to you when the information is collected.

3. Matchmaking Profiles and Introductions

Information in your matchmaking profile may be shared selectively with potential matches when:

  • You have agreed to participate in our matchmaking services;
  • We believe an introduction may may be appropriate;
  • Sharing the information is reasonably necessary to facilitate the introduction; and
  • The disclosure is consistent with your service agreement and preferences.

We will use reasonable discretion when presenting profile information. However, you should not provide profile information that you are unwilling to have disclosed to a potential match.

Your participation does not authorize another client or potential match to copy, publish, distribute, or use your information for purposes unrelated to the introduction.

4. SMS and Telephone Communications

When you provide your telephone number and expressly consent to receive text messages, Elite Asian Matchmaker may send messages concerning:

  • Inquiry follow-ups;
  • Consultation confirmations;
  • Appointment reminders;
  • Rescheduling or cancellation updates;
  • Matchmaking service communications;
  • Customer support;
  • Account or profile updates; and
  • Promotional communications when you have separately consented to receive them.

Message frequency varies depending on your interactions and service activity. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. After receiving a valid opt-out request, we may send one final confirmation message and will stop sending further SMS messages unless you provide new consent.

For assistance, reply HELP, email support@eliteasianmatchmaker.com, or call 925-457-2969.

Consent to receive marketing text messages is not a condition of purchasing our services. Wireless carriers are not responsible for delayed or undelivered messages.

Mobile information, telephone numbers, SMS consent records, and text-messaging opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. This restriction does not prevent us from sharing information with communication platforms, telecommunications providers, aggregators, and service providers solely as necessary to deliver messages requested by you.

5. Email Communications

We may send administrative and service-related emails concerning appointments, inquiries, profiles, payments, security, or changes to our services.

We may also send marketing emails when permitted by law or when you have opted in. You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

Unsubscribing from marketing emails will not prevent us from sending necessary transactional, administrative, or service-related communications.

6. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to:

  • Keep the Website functioning;
  • Remember preferences;
  • Understand Website traffic and visitor behaviour;
  • Measure form submissions and appointment bookings;
  • Maintain security;
  • Diagnose technical problems;
  • Evaluate marketing campaigns; and
  • Improve Website performance and user experience.

You can manage cookies through your browser settings. Blocking certain cookies may affect the operation or availability of some Website features.

Where required, we will request consent before using non-essential cookies or tracking technologies.

7. How We Disclose Information

We do not sell or rent personal information.

We may disclose personal information in the following circumstances:

A. Potential Matches

We may share selected profile information with potential matches as part of the matchmaking services you requested.

B. Service Providers

We may disclose information to vendors that help us operate our business, such as:

  • Website hosting providers;
  • Customer relationship management platforms;
  • Scheduling and calendar platforms;
  • Email and SMS communication providers;
  • Payment processors;
  • Analytics providers;
  • Technology and cybersecurity providers;
  • Professional advisers; and
  • Administrative and customer-support providers.

These providers may access information only as reasonably necessary to perform services for us and are expected to protect it appropriately.

C. Legal and Safety Reasons

We may disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, court order, subpoena, or legal process;
  • Respond to a valid request from a government or law-enforcement authority;
  • Investigate fraud, harassment, abuse, threats, or unlawful activity;
  • Enforce our contracts, Terms of Service, or policies;
  • Protect the rights, safety, privacy, or property of Elite Asian Matchmaker, our clients, or others; or
  • Establish, exercise, or defend legal claims.

D. Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Any successor will be expected to handle personal information consistently with this Privacy Policy unless you are notified otherwise.

E. With Your Direction or Consent

We may disclose information when you request, authorize, or consent to the disclosure.

8. Payment Information

Payments may be processed by third-party payment providers. We may receive transaction details such as the amount paid, payment status, billing name, and limited payment-method information.

We generally do not directly store complete payment-card numbers or security codes. Payment providers process this information under their own terms and privacy policies.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the requested services;
  • Maintain business and matchmaking records;
  • Complete transactions;
  • Resolve disputes;
  • Enforce agreements;
  • Protect clients and our business;
  • Satisfy tax, accounting, insurance, or legal obligations; and
  • Fulfil the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information, the nature of the client relationship, legal requirements, and legitimate business needs.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include restricted access, authentication controls, secure systems, employee procedures, encryption where appropriate, and vendor-management practices.

However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure. You are responsible for using appropriate care when sending sensitive information and protecting any account credentials.

11. Your Privacy Rights and Choices

Depending on where you reside and the laws applicable to Elite Asian Matchmaker, you may have the right to:

  • Request access to personal information we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request information about how we collect, use, or disclose information;
  • Withdraw consent for future processing where consent is the applicable basis;
  • Opt out of marketing emails;
  • Opt out of SMS messages by replying STOP;
  • Object to or restrict certain processing;
  • Opt out of the sale or sharing of personal information where applicable;
  • Limit certain uses of sensitive personal information where applicable; and
  • Exercise your rights without unlawful discrimination.

To submit a request, email support@eliteasianmatchmaker.com or contact us using the information in Section 18.

We may need to verify your identity before completing a request. We may also retain information when permitted or required by law, including information necessary to complete transactions, maintain security, resolve disputes, or satisfy legal obligations.

An authorized agent may submit a request on your behalf where permitted by law. We may require proof of the agent’s authority and verification of your identity.

12. California Privacy Notice

Where the California Consumer Privacy Act, as amended, applies to Elite Asian Matchmaker, California residents may have rights concerning the personal information collected about them, including rights to know, access, correct, delete, opt out of certain sales or sharing, limit certain uses of sensitive personal information, and receive equal service when exercising privacy rights.

Elite Asian Matchmaker does not currently sell personal information for monetary compensation. We also do not sell or share mobile telephone numbers, SMS consent records, or text-message opt-in data for cross-context behavioural advertising or third-party marketing.

We may disclose information to service providers and contractors for legitimate operational purposes, as described in this Privacy Policy.

Where legally required, we will recognize valid browser-based opt-out preference signals, such as Global Privacy Control.

13. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to all Do Not Track signals, the Website may not respond to these signals in every circumstance.

Where legally required, we will process recognized opt-out preference signals in accordance with applicable law.

14. Children and Age Restrictions

The Website and matchmaking services are intended only for adults who are at least 18 years old.

We do not knowingly collect personal information from children under 18 for matchmaking purposes. If we learn that we have collected information from a child, we will take reasonable steps to delete it.

Contact us immediately if you believe a person under 18 has submitted personal information through the Website.

15. Third-Party Websites and Platforms

The Website may contain links to third-party websites, social media services, payment providers, scheduling platforms, or other external services.

We do not control and are not responsible for the security, content, or privacy practices of those third parties. You should review their terms and privacy policies before providing information to them.

16. International Visitors

Elite Asian Matchmaker is based in the United States. If you access the Website from another country, your information may be transferred to, stored in, or processed in the United States or another jurisdiction where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws of your country. Where required, we will use appropriate safeguards for international transfers.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

The updated version will be posted on this page with a revised "Last Updated" date. Material changes may also be communicated through the Website, email, or another appropriate method.

Your continued use of the Website after an updated policy becomes effective constitutes acknowledgement of the updated policy to the extent permitted by law.

18. Contact Us

Questions, concerns, or privacy requests may be directed to:

Elite Asian Matchmaker
5716 Corsa Avenue, Suite 110
Westlake Village, California 91362-7354
United States

Email: support@eliteasianmatchmaker.com
Phone: 925-457-2969
Website: EliteAsianMatchmaker.com